Terms and Conditions

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@futuragenetics.com or mailing us at: Futura Biotechnology INC 55 2A Clarke Road, Suite 299 Coquitlam BC V3J0A3 Canada.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

If you choose a direct payment gateway to complete your purchase, then Futura Genetics stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

PCI-DSS requirements help ensures the secure handling of credit card information by our store and its service providers.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@futuragenetics.com or by mail at Futura Biotechnology INC 55 2A Clarke Road, Suite 299 Coquitlam BC V3J0A3 Canada.

Limitations and Disclaimers

It is not the intention of Futura Biotechnology to provide specific medical advice but rather to provide you with information to better understand the health risks and benefits. Specific medical advice will not be provided, and Futura Biotechnology INC urges you to consult with a qualified physician for diagnosis and for answers to your personal questions.

The information supplied to you does not confirm or replace any medical diagnosis or status conferred by a health care professional. The information provided to you is not a genetic diagnosis of disease, nor does it identify an existing medical condition. Individuals with specific concerns about their health status or genetic testing should consult with a doctor or a genetic counselor.

The information provided by Futura Biotechnology INC is neither comprehensive nor absolute, and may not be applicable to individual circumstances should the information be subsequently deemed inaccurate or out of date by virtue of new scientific advances. Once your report is provided to you, there will be no further information, feedback, or updates provided to you unless you conclude a separate arrangement for an update regarding new developments.

Your report constitutes the full extent of information to be provided to you under this agreement.

Futura Biotechnology INC makes no warranties or representations, either express or implied, that this service will meet your requirements or expectations. No advice or information, whether oral or written, obtained through or from the provision of these services, will itself create any warranty or representation or other obligation.

Order Cancellation and Refund Policy

Refund and Cancellation:

We will return your money if you cancel the order prior to shipping the DNA kit out. If you receive a defective item, please contact us at hello@futuragenetics.com or at + 1 (646) 633 -4506 with details of the product and the defect info. You can send the item you consider defective to: Futura Biotechnology INC, 55 2A Clarke Road, Suite 299 Coquitlam BC V3J0A3 Canada.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment or alternative.

Delivery Policy:
  1. All orders are subject to product availability. If our DNA kit is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
  2. We accept orders from international customers all over the world.
  3. An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 20 business days of the date of your order. Business day mean Monday to Friday, except holidays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
  4. Shipping costs are based on the delivery method. Our DNA kit is send via standard mail service and the price of the KIT includes the shipping. To find out how much other delivery method will cost, simple add the DNA kit.
  5. Damaged Items in Transport If there is any damage to the packaging on delivery, contact us immediately at hello@futuragenetics.com or at +1 (646) 633-4506
  6. If you have any questions about the delivery and shipment or your order, please contact us at hello@futuragenetics.com or at +1 (646) 633-4506

Terms of use

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Futura Biotechnology INC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

The terms in relation to the access and use of www.futuragenetics.com within the Canada and internationally is provided by Futura Biotechnology INC ("Futura Biotechnology INC ") and governs your use on the following terms when using our website:

By using www.futuragenetics.com you agree to be bound by these terms, which shall take effect upon your first and immediate access of this website. If you do not accept all of the following terms in full, please do not access or use www.futuragenetics.com.

Your continued use of www.futuragenetics.com will be deemed acceptance of the updated or amended terms.

Futura Biotechnology INC may change these terms from time to time, so please check this page regularly to ensure you are familiar with the current version. If you do not agree to the changes, please cease using this website.

Use of www.futuragenetics.com

You agree to use www.futuragenetics.com only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of www.futuragenetics.com. You may view, download for caching purposes only, and print pages for your own personal use, subject to the restrictions below.

You must not:
  1. Republish material from this website to include republication on another website;
  2. Sell, rent or otherwise sub-license material from the website;
  3. Show any material from the website in public;
  4. Reproduce, duplicate, copy or otherwise exploit material on the website for a commercial purpose;
  5. Redistribute material from this website, except for content specifically and expressly made available for redistribution;
  6. Download, post, broadcast, transmit, make available to the public the content within www.futuragenetics.com for a commercial purpose;
  7. Adapt, alter or create a derivative work from any www.futuragenetics.com content for a commercial purpose.

Any other use of www.futuragenetics.com content requires our prior written permission.

Intellectual property

All intellectual property rights including, but not limited to, copyright, trademarks, patents and design rights (registered and unregistered) and all content (including all applications) located on the site shall remain vested in Futura Genetics.

Identification of Futura Biotechnology INC or third parties and their products and services by way of names, images and logos are subject to copyright, design rights and trademarks of Futura Biotechnology INC and/or third parties. Nothing contained in these terms shall be construed as conferring any license or right to use any trademark, design right or copyright of Futura Biotechnology INC or any other third party.

Limitations of warranties and liability / disclaimers

Whilst Futura Biotechnology INC endeavour to ensure that the information on this website is correct at the time of publication, Futura Biotechnology INC does not guarantee its timeliness, completeness or performance of the website or any of the content. No responsibility is accepted by or on behalf of Futura Biotechnology INC for any errors, omissions or inaccurate content on the website.

To the maximum extent permitted by applicable law, Futura Biotechnology INC excludes all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in these terms (or elsewhere on the www.futuragenetics.com website) will exclude or limit Futura Biotechnology INC liability for fraud, for death or personal injury caused by its proven negligence or for any other liability which cannot be excluded or limited under applicable law. Subject to this, Futura Biotechnology INC liability to you in relation to the use of its website or under or in connection with this disclaimer, whether in contract, tort (including negligence) or otherwise, will be limited to the following:

  1. To the extent that the website and the information and services on the website are provided free-of-charge, Futura Biotechnology INC will not be liable for any loss or damage of any nature;
  2. Futura Biotechnology INC will not be liable for any consequential, indirect or special loss or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise);
  3. Futura Biotechnology INC will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.

Any links to any third party websites from www.futuragenetics.com do not amount to any endorsement of that site by Futura Biotechnology INC and any use of that site by you is at your own risk.

Futura Biotechnology INC does not guarantee that functions available on www.futuragenetics.com will be:

  1. Uninterrupted or error-free;
  2. That defects will be corrected; or
  3. That www.futuragenetics.com or the server that makes it available are free of viruses or bugs.

You acknowledge and agree that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Variations

Any revisions made to these terms will apply to the use of www.futuragenetics.com from the date of publication of the revisions on the website.

General

The failure or delay of Futura Biotechnology INC to exercise or enforce any right in these terms does not waive Futura Genetics right to enforce that right.

These Terms of Use shall be governed by and construed in accordance with Canadian law, and any disputes relating to these terms will be subject to the non-exclusive jurisdiction of the courts of Canadian.

If you wish to contact Futura Biotechnology INC about these terms, please write to: Futura Biotechnology INC 55 2A Clarke Road, Suite 299 Coquitlam BC V3J0A3 Canada.

X Contact

Send
Talk with us

by telephone (10am to 6pm) 1 800 984 8135

by e-mail (anytime) hello@futuragenetics.com

X Card Verification Value

Your CVV number can be located by looking on your credit or debit card, as illustrated in the image.

The CVV Number is a 3 digit number branded on credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code.

Providing your CVV to an online merchant proves that you actually have the physical credit or debit card - and helps to keep you safe while reducing fraud.

X Results for Alzheimer's Disease

You have the freedom to choose not to receive your results for the predisposition to have Alzheimer's Disease.

We understand that you might not want to know your predisposition factor for this disease.

Just check on the "I don't want to receive my results for Alzheimer's" checkbox and your Health Report won't have the results for Alzheimer's Disease.

X Hard Copy

Once your results are ready, you will be able to see them live on your account, but you also have the choice to receive them printed in your house.

Receiving the hard copy of your report is completely free of charge and it just takes a few more days to get to your house (depending on your country).

*Futura Genetics does not take responsibility if the shipment is lost by the carrier.

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